Support
Contact us
Email hello@edai.ltd and tell us your device model, your iOS version, and a short description of what happened. If your Apple ID email differs from the one you're writing from, include it. We aim to reply within two business days.
Common questions
A chapter is taking a long time to open
The first time you open a particular chapter it is being rewritten to your level, which usually takes 30 to 60 seconds. You will see a progress animation while it works. It is cached afterwards, so that chapter reopens instantly.
I've hit the daily limit
Three chapters a day are free. The allowance resets at 00:00 UTC. MagicBooks Pro removes the limit — see Terms of Use for what Pro includes.
Sign in with Apple
Sign in with Apple is the only sign-in method. If you need to review or revoke access, go to iOS Settings → your Apple ID → Password & Security → Apps Using Apple ID.
Subscriptions, restoring, and cancelling
- Restore a purchase: in the app, under Settings.
- Manage or cancel: iOS Settings → your Apple ID → Subscriptions. Deleting the app does not cancel a subscription.
- Refunds: handled by Apple at reportaproblem.apple.com. We cannot issue refunds for App Store purchases.
The tutor can't hear me
Voice calls need microphone access: iOS Settings → MagicBooks → Microphone. Tutor calls are a Pro feature.
Deleting your account
Open MagicBooks → Settings → Delete Account, and confirm. This deletes your account and its data server-side and returns you to the sign-in screen. It does not cancel an active subscription — cancel that separately in iOS Settings.
Which books are available?
61 public-domain books across German, French, Spanish, Italian, Portuguese and English. The shelf you see depends on the language pair you chose during setup, not on your country.